hsc 206 and 207

Unit 206

Outcome 1:
1.1 A working relationship is different from a personal relationship as the foundations of the relationship are different, working relationships can be the bond between employers but you may not go into your personal details with a work colleague whereas if you was with a friend you may be more open to share details. A working relationship also differs from a personal relationship as when you converse there is a specific objective and purpose to be discussed, there’s also boundaries, professional codes of conduct, policies and procedures, time limits and sometimes it can be one sided. A professional relationship is necessary with colleagues and other professionals as they are part of your job and in the interest of the people you support.1.2 In social care settings there’s different working relationships not only with the people you support, but colleagues in and out of the organisation too. These can include, service users relatives or friends, health care professionals i.e. Doctors, nurse, chiropodist, advocates etc.
Outcome 2:
2.1 It is important to adhere to the agreed scope of the job role as this sets boundaries within your job and gives you a clear description so you know the areas of which you are responsible for. A job description explains what needs to be done and how much that you do, who does what, and where to do it. Everyone has there own area of responsibility and is accountable for what they do. It also ensures that you are working at the correct level of your experience and qualifications, some jobs may require additional training and relevant gained experience.2.2 The agreed ways of working is set out in your job description, also in the policies of the organisation, some of these are Equal opportunities, bullying and harassment, confidentiality, data protection, supervision and environmental policy. More detail is included in the procedures these can include how to deal with disciplinary issues, deal with…